> For the complete documentation index, see [llms.txt](https://stoa-1.gitbook.io/stoa-support-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://stoa-1.gitbook.io/stoa-support-centre/ops-procedures/user-onboarding.md).

# User Onboarding

- [Soft Rejection](https://stoa-1.gitbook.io/stoa-support-centre/ops-procedures/user-onboarding/soft-rejection.md)