# Streaming
## Netflix
Please see information from the Netflix Help Centre [here](https://help.netflix.com/en/node/32950).
### For New Netflix Users
1. **Find your code**\
Open the Stoa email or go to **My Pots → Netflix → Reveal** to copy your gift card code.
2. **Go to Netflix redeem**\
On a web browser (not the TV app), visit **netflix.com/redeem**.
3. **Enter the code**\
Paste your gift card code and continue.
4. **Create your Netflix account**\
Choose **Create account**, enter your **email** and **password**, and verify if asked.
5. **Pick a plan & start watching**\
Select a plan. Your **gift card balance** will be applied first; when it runs out, you can add another gift card or a payment method to continue.
**Notes**
* The code must be redeemed in the **same country/region** the card was issued for.
* If you’re prompted for a card, look for **“Pay with a gift code”** or redeem at **netflix.com/redeem** first, then finish signup.
* Having trouble (invalid/already used/region message)? Double-check the code and region; if it persists, contact Stoa Support.
### For Existing Netflix Users
1. **Find your code**\
Open the Stoa email or go to **My Pots → Netflix → Reveal** to copy your gift card code.
2. **Sign in and redeem**\
On a web browser, go to **netflix.com/redeem**, **sign in** to your existing account, and enter the code. Confirm if prompted.
3. **What happens next**\
Your **gift balance** is added to your account. Future monthly charges will be taken from this balance until it runs out. If your account is **on hold**, the balance is used to clear what’s due and **reactivate** service.
4. **If you’re billed by a third party**\
If your Netflix is billed via **Apple, Google Play, Sky/BT, or your broadband/TV provider**, gift cards don’t apply until you switch to **direct billing**. Cancel with that provider (let service run until the end), then log back into Netflix and redeem at **netflix.com/redeem**; your balance will then be used for future payments.
5. **Region & troubleshooting**\
Codes must match your **country/region**. If you see “invalid/already used,” double-check the code and account email. Still stuck? Contact **Stoa Support** with your Pot ID so we can help.
## Spotify
Please see information from the Spotify Help Centre [here](https://support.spotify.com/uk/article/gift-cards/).
### For New Spotify Users
1. **Find your code**\
Open the Stoa email or go to **My Pots → Spotify → Reveal** to copy your gift card code.
2. **Create your Spotify account & redeem**\
On a web browser (not the app), visit **spotify.com/redeem**. Choose **Create account**, then paste your gift card code and follow the prompts.
3. **Start Premium**\
Your code pre-pays **Premium Individual**. When the balance runs out, you can add another gift card or a payment method to keep Premium active.
**Notes (new users)**
* Gift cards generally work for **Premium Individual only** and **don’t** apply to **Family/Duo/Student** or **free trials**.
* The code must match your **country/region**.
### For Existing Spotify Users
1. **Find your code**\
Open the Stoa email or go to **My Pots → Spotify → Reveal** to copy your gift card code.
2. **Redeem**\
On a web browser, go to **spotify.com/redeem**, **sign in**, enter the code, and confirm.
3. **What happens next**\
Your balance is applied to your account and future **Premium Individual** charges are taken from this balance until it’s used up.
**Notes (existing users)**
* If you pay Spotify via **Apple/Google Play/phone or broadband provider**, gift cards won’t apply. Cancel with that provider and let your plan end; once your account reverts to Free, redeem at **spotify.com/redeem** and return to **direct billing**.
* Gift cards generally **can’t** be used on **Family/Duo/Student** plans or **trial offers**.
* Region must match your **account country**.
If anything doesn’t work (e.g., “ineligible/region” messages), send Support your **Pot ID**, the **error text**, and **country**—we’ll help you sort it fast.
## YouTube Premium
### For New YouTube Premium Users
1. Go to [youtube.com/redeem](https://youtube.com/redeem) and enter your code. Follow the on-screen instructions. (Alternatively, you can redeem via the Google Play store by heading to [play.google.com/redeem](https://play.google.com/redeem) or via the Google Play Store app if you are on an Android device).
2. Go to [youtube.com/premium](https://youtube.com/premium) and select the relevant plan for which you have a Perk for (if your Perk is YouTube Premium Individual, for example, then you should select that plan). You might be eligible for a free 1 month trial period – if so then it will take 1 month for your Google Play balance to be drawn down from.
3. When the payment window appears, tap the right arrow buttonand select your Google Play balance.
4. Once selected click "BUY" (ensure that your Google Play balance is shown).
Please see the screenshots below showing the payment step for additional reference:
Step 3
Step 3 (continued...)
Step 4
Step 4 (continued...)
### For Existing YouTube Premium Users
If you already have an active YouTube Premium subscription paid via your card, you’ll need to switch your payment method to your Google Play balance before redeeming your gift credit.
1. Cancel your current YouTube Premium subscription:
* Go to [YouTube Purchases](https://www.youtube.com/purchases) or open the YouTube app.
* Tap your profile picture → Purchases and memberships → YouTube Premium → Deactivate.
* Your Premium access will continue until the end of your current billing period.
2. Redeem your Google Play gift credit:
* Open the Google Play Store app.
* Tap your profile icon → Payments & subscriptions → Redeem code, then enter your gift code.
* The balance will be added to your Google Play account.
3. Restart your YouTube Premium subscription:
* Once your previous plan expires, go to [YouTube Premium](https://www.youtube.com/premium). (Don't worry - because you can reactivate as soon as your existing plan expires, you should have minimal service interruption).
* Choose the relevant plan (for which you have a Perk for) and ensure that Google Play balance is selected as your payment method.
4. You’ll now be billed from your Google Play balance instead of your card until your credit runs out.
## YouTube Music
### For New YouTube Music Users
* Go to [youtube.com/redeem](https://youtube.com/redeem) and enter your code. Follow the on-screen instructions. (Alternatively, you can redeem via the Google Play store by heading to [play.google.com/redeem](https://play.google.com/redeem) or via the Google Play Store app if you are on an Android device).
* Go to [youtube.com/musicpremium](https://youtube.com/musicpremium) and select the relevant plan for which you have a Perk for (if your Perk is YouTube Premium Individual, for example, then you should select that plan). You might be eligible for a free 1 month trial period – if so then it will take 1 month for your Google Play balance to be drawn down from.
* When the payment window appears, tap the right arrow buttonand select your Google Play balance.
* Once selected click "BUY" (ensure that your Google Play balance is shown).
### For Existing YouTube Music Users
If you already have an active YouTube Music subscription paid via your card, you’ll need to switch your payment method to your Google Play balance before redeeming your gift credit.
1. Cancel your current YouTube Music subscription:
* Go to [YouTube Purchases](https://www.youtube.com/purchases) or open the YouTube app.
* Tap your profile picture → Purchases and memberships → YouTube Music → Deactivate.
* Your YouTube Music access will continue until the end of your current billing period.
2. Redeem your Google Play gift credit:
* Open the Google Play Store app.
* Tap your profile icon → Payments & subscriptions → Redeem code, then enter your gift code.
* The balance will be added to your Google Play account.
3. Restart your YouTube Music subscription:
* Once your previous plan expires, go to [YouTube Music](https://youtube.com/musicpremium). (Don't worry - because you can reactivate as soon as your existing plan expires, you should have minimal service interruption).
* Choose the relevant plan (for which you have a Perk for) and ensure that Google Play balance is selected as your payment method.
4. You’ll now be billed from your Google Play balance instead of your card until your credit runs out.
## Disney+
To redeem the card go to [disneyplus.com/gift](https://disneyplus.com/gift) (you may be prompted to log in or create an account) and follow the on-screen instructions.
To be eligible to redeem a Card, you must be over 18, have a valid email address, be a new, returning or existing subscriber, and you must accept the applicable Disney+ Subscriber Agreement ([disneyplus.com/legal/user-agreement](https://disneyplus.com/legal/user-agreement)), privacy policy, and terms and conditions. To redeem the Card, you must be resident in a territory offering Disney+ which is participating in the Disney+ Gift Card scheme.
For UK residents, to purchase and redeem the card with Disney+ made available in UK, you must be resident in UK.
A new eligible Subscriber to Disney+ may redeem a Gift Card by visiting [disneyplus.com/gift](https://disneyplus.com/gift).
An existing eligible Subscriber to Disney+ may redeem a Card by logging on to their Disney+ account and adding the Card as a method of payment. Extra member accounts are not eligible for gift card redemption.
You must follow the redemption instructions as advised on the Card and as part of the redemption flow. Compatible software, hardware and internet access are required to redeem and use the code.
## Apple Music
### For New Apple Music Users
1. **Redeem your Apple Gift Card**
* On your iPhone, iPad, or Mac, open the App Store app.
* Tap your profile icon → Redeem Gift Card or Code, then enter your code.
* Alternatively, visit [apple.com/redeem](https://www.apple.com/redeem) to add the balance to your Apple ID.
* Your gift card value will be added to your Apple ID balance.
2. **Subscribe to Apple Music**
* Open the Apple Music app or visit [music.apple.com](https://music.apple.com).
* Tap Try It Free or Subscribe, and choose the Individual Plan.
* When prompted for payment, ensure Apple ID balance is selected — your subscription will draw from your redeemed balance first.
3. Enjoy 12 months of ad-free music streaming, downloads, and curated playlists with Apple Music.
### For Existing Apple Music Users
1. **Redeem your Apple Gift Card**
* On your iPhone, iPad, or Mac, open the App Store app.
* Tap your profile icon → Redeem Gift Card or Code, then enter your code.
* Alternatively, visit [apple.com/redeem](https://www.apple.com/redeem).
* Your gift card value will be added to your Apple ID balance.
2. **Confirm your Apple Music payment method**
* Go to Settings → your name → Media & Purchases → View Account → Manage Payments.
* Make sure Apple ID balance is at the top of your payment methods list.
* Apple Music will automatically draw from your balance before charging your card.
3. Your Apple Music subscription payments will continue seamlessly, now funded by your Apple ID balance until the credit runs out.
{% embed url="" %}
## Apple TV+
### For New Apple TV+ Users
1. **Redeem your Apple Gift Card**
* On your iPhone, iPad, or Mac, open the App Store app.
* Tap your profile icon → Redeem Gift Card or Code, then enter your code.
* Alternatively, visit [apple.com/redeem](https://www.apple.com/redeem) to add the balance to your Apple ID.
* The value will be added to your Apple ID balance and can be used for subscriptions, apps, or media purchases.
2. **Subscribe to Apple TV+**
* Open the Apple TV app on your device or go to [tv.apple.com](https://tv.apple.com).
* Select Subscribe to Apple TV+ and choose the Individual Plan.
* When prompted for payment, ensure Apple ID balance is selected — your subscription will use this balance first.
3. Start watching Apple Originals and exclusive shows ad-free with Apple TV+.
### For Existing Apple TV+ Users
1. **Redeem your Apple Gift Card**
* On your iPhone, iPad, or Mac, open the App Store app.
* Tap your profile icon → Redeem Gift Card or Code, then enter your code.
* Alternatively, visit [apple.com/redeem](https://www.apple.com/redeem).
* The balance will be added to your Apple ID account automatically.
2. **Check your payment method**
* Go to Settings → your name → Media & Purchases → View Account → Manage Payments.
* Ensure Apple ID balance is listed at the top of your payment methods.
* Apple TV+ will automatically draw from your balance before charging any linked card.
3. Your Apple TV+ subscription will continue as usual, now funded by your Apple ID balance until the credit runs out.
.png?alt=media&token=c8c15cd5-663b-4045-9942-92d6555f4ea9)
.png?alt=media&token=783a8bac-1246-4234-84d1-db99cbc1ee05)
.png?alt=media&token=32c90b86-d5f4-48cf-9fad-6410a43ff893)
.png?alt=media&token=5cac7401-6607-4c03-a19f-b6febc4b7917)