Streaming
Netflix
Please see information from the Netflix Help Centre here.
For New Netflix Users
Find your code Open the Stoa email or go to My Pots → Netflix → Reveal to copy your gift card code.
Go to Netflix redeem On a web browser (not the TV app), visit netflix.com/redeem.
Enter the code Paste your gift card code and continue.
Create your Netflix account Choose Create account, enter your email and password, and verify if asked.
Pick a plan & start watching Select a plan. Your gift card balance will be applied first; when it runs out, you can add another gift card or a payment method to continue.
Notes
The code must be redeemed in the same country/region the card was issued for.
If you’re prompted for a card, look for “Pay with a gift code” or redeem at netflix.com/redeem first, then finish signup.
Having trouble (invalid/already used/region message)? Double-check the code and region; if it persists, contact Stoa Support.
For Existing Netflix Users
Find your code Open the Stoa email or go to My Pots → Netflix → Reveal to copy your gift card code.
Sign in and redeem On a web browser, go to netflix.com/redeem, sign in to your existing account, and enter the code. Confirm if prompted.
What happens next Your gift balance is added to your account. Future monthly charges will be taken from this balance until it runs out. If your account is on hold, the balance is used to clear what’s due and reactivate service.
If you’re billed by a third party If your Netflix is billed via Apple, Google Play, Sky/BT, or your broadband/TV provider, gift cards don’t apply until you switch to direct billing. Cancel with that provider (let service run until the end), then log back into Netflix and redeem at netflix.com/redeem; your balance will then be used for future payments.
Region & troubleshooting Codes must match your country/region. If you see “invalid/already used,” double-check the code and account email. Still stuck? Contact Stoa Support with your Pot ID so we can help.
Spotify
Please see information from the Spotify Help Centre here.
For New Spotify Users
Find your code Open the Stoa email or go to My Pots → Spotify → Reveal to copy your gift card code.
Create your Spotify account & redeem On a web browser (not the app), visit spotify.com/redeem. Choose Create account, then paste your gift card code and follow the prompts.
Start Premium Your code pre-pays Premium Individual. When the balance runs out, you can add another gift card or a payment method to keep Premium active.
Notes (new users)
Gift cards generally work for Premium Individual only and don’t apply to Family/Duo/Student or free trials.
The code must match your country/region.
For Existing Spotify Users
Find your code Open the Stoa email or go to My Pots → Spotify → Reveal to copy your gift card code.
Redeem On a web browser, go to spotify.com/redeem, sign in, enter the code, and confirm.
What happens next Your balance is applied to your account and future Premium Individual charges are taken from this balance until it’s used up.
Notes (existing users)
If you pay Spotify via Apple/Google Play/phone or broadband provider, gift cards won’t apply. Cancel with that provider and let your plan end; once your account reverts to Free, redeem at spotify.com/redeem and return to direct billing.
Gift cards generally can’t be used on Family/Duo/Student plans or trial offers.
Region must match your account country.
If anything doesn’t work (e.g., “ineligible/region” messages), send Support your Pot ID, the error text, and country—we’ll help you sort it fast.
Amazon Prime
For New Amazon Prime (Annual) Users
If you don’t currently have Prime:
Go to amazon.co.uk/redeem and sign in.
Enter your gift card code → click Apply to Your Balance.
Visit the Amazon Prime sign-up page.
Select Annual Membership (£95/year).
At checkout, your gift card balance will be used first.
If the balance covers the full amount → membership activates immediately.
You’ll get a confirmation email from Amazon.
For Existing Amazon Prime (Monthly) Users
If you currently pay monthly:
Redeem your gift card at amazon.co.uk/redeem.
Go to Your Account > Prime Membership > Manage Membership.
Change plan → select Annual Membership.
Amazon will switch your billing to the annual plan.
Your gift card balance is used first.
If needed, any remainder comes from your payment method.
Confirmation email will reflect your new annual billing cycle.
For Existing Amazon Prime (Annual) Users
If you already pay annually:
Redeem your gift card at amazon.co.uk/redeem.
Your balance will sit in your account until your next renewal date.
When your annual renewal occurs:
Amazon will use your gift card balance first.
If your balance is enough, the renewal costs are fully covered.
If not, the remainder will be charged to your backup payment method.
You’ll get a renewal confirmation email from Amazon.
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